Bradleys a Tenant friendly Letting Agent

- Mon 12 May 2014

There has been much discussion recently about the fairness of fees paid by tenants to agents when renting their property, to the extent that even the House of Commons has entered the discussion.

In the meantime, whilst the debate continues, Bradleys Estate Agents have been making huge strides to ensure their fees are entirely fair and completely transparent to prospective Tenants. In his latest move Lyndon Bent, who oversees Bradleys Lettings Business is putting the final touches to a ‘Pre-Referencing’ system, in conjunction with independent reference agency Van Mildert, which enables a Tenant to apply for a property and obtain an initial pass of the necessary financial checks before they have even parted with a penny in Agents’ fees. This system is totally unique and exclusive to Bradleys in the South West and means that a prospective tenant failing their initial reference will not be left out of pocket.

The discussion that appears to have been adopted by Politicians, is being debated without any clear understanding of the service that property rental agents provide to Tenants. It would of course be a travesty if decisions on reform were made on misinformation. Part of the argument is that a buyer of a property does not pay agents fees, so why should a tenant? The reality is that a buyer does indeed pay for the legal services to be undertaken by a solicitor and for a surveyor to check the condition of the property.

In a tenancy this is the role undertaken by the estate agent prior to a landlord and tenant entering into a contract. It is possible the uninitiated will not see this as obvious, however within Bradleys there is a clear distinction between the teams of staff in the local branch offices, who conduct the rental valuations, marketing and viewings, would then pass on the relevant information to Bradleys Rentals Management department. This dedicated Management team based in Bradleys head office, conducts the pre-move-in, legal compliance including Deposit registration as well as drawing up of contracts.

The notion this process does not have value to the Tenant and that the Landlord should foot the bill is totally unrealistic. The Bradleys answer is to make sure Tenants are treated fairly and a service is provided to all parties that represents excellent value for money.

In addition, Bradleys are member of the Property Ombudsman Scheme and ARLA (the Association of Residential Letting Agents) which afford Landlords and Tenants a further layer of protection unable to be provided by non-members.

Bradleys services and the completely transparent tenant fees can be found here or contact Bradleys Customer Services on 01395 224800.

Lyndon Bent - Bradleys Commercial Director

Lyndon Bent
Bradleys Commercial Director