- Tue 26 Sep 2017
It was the largest event of its kind to be held in the property industry with over 1,000 Estate Agents in attendance. The Property Academy in Association with Rightmove undertook a survey of the property industry that featured over 30,000 Estate Agencies across the country. Each office was assessed to provide an overview of their service which included online enquiries, telephone calls, quality of marketing, time the property took to sell and then the harder aspect of actually getting it through to exchange the contracts and complete.
The event, hosted by Gabby Logan, saw international speakers attend from as far as Australia and New Zealand, all of whom were providing insights and advice on how to take customer service to the next level and ensure the property industry in the UK continues to positively evolve.
Following the seminar was a black tie event in the evening where the winners were announced. With 100 Estate Agencies featuring in each category except the combined category of ‘Sales and Lettings’ where only 87 companies qualified.
The region’s largest independent Estate Agent, Bradleys, received the following:
Awarded ‘Highly rated’ (top 20% in the country) for lettings were Plymouth Mutley Plain, Sidmouth and Bovey Tracey branches.
Awarded ‘Excellent’ (top 10% in the country) for lettings were Hayle, Taunton, Honiton and Budleigh Salterton branches.
Awarded ‘Exceptional’ (top 5% in the country) for lettings Callington, Looe, Liskeard, Camborne, and Exeter St Thomas branches.
The Bovey Tracey office received a ‘highly rated’ award with Exeter St Thomas having received ‘Exceptional’ for sales as well as lettings. Following the full details being published the Exeter St Thomas branch were highlighted as the 7th best branch in the country that offer both Sales and Lettings from out of over 30,000!
Bradleys Managing Director, Francis Marshall, collected the awards and commented “We are extremely proud to have received so many awards. We work tirelessly to continue improving our service such as being available until 10pm, 7 days a week, so I hope we can go even better next year."
If anyone is thinking of selling or letting their property then we welcome you to visit our branches and look for our awards or perhaps if you prefer researching Estate Agents online then I advise looking at the independent review website allagents.co.uk and you will be able to look at every Estate Agent in the country to see what their customer have said about their service prior to contacting them directly.
Bradleys Managing Director